Heat pump, or gas furnace and AC: the choice that depends on which side of the Live Oak city line you live on
Inside the city there is natural gas at the curb. Outside it there is propane in a tank or nothing at all. That one fact decides most heat pump installations in this county.

Two systems, side by side, on either side of the city line
Put the two options next to each other for a Suwannee County house.
A gas furnace with a separate air conditioner. Inside Live Oak, the City of Live Oak runs a natural gas system, and a furnace on city gas makes cheap, fast heat on the twenty or so mornings a year that actually need it. Paired with a conventional air conditioner for the five-month summer, it is a sound setup, and for a downtown bungalow that already has a gas line and a good furnace, keeping that arrangement is often right. Outside the city, the same furnace runs on propane from a tank in the yard, and propane heat costs several times what city gas does for the same warmth.
A heat pump. One outdoor unit that cools in summer like any air conditioner and reverses in winter to pull heat from outdoor air, with electric strips as backup for the handful of nights below the mid 30s. No flue, no combustion, no gas bill, no tank to fill. In a county where summer is long and brutal and winter is short and mild with a few hard freezes, the heat pump’s math is strong everywhere, and overwhelming anywhere the alternative is propane or straight electric strips.
So the rule of thumb runs along the city line. Inside it, with gas already in the house, either path can win and the decision is about the age of the furnace. Outside it, on propane or on strips, the heat pump wins almost every time. Cook’s installs both, and would rather tell you which fits your house than sell the one on the truck.

Six questions to answer before you price anything
Work through these before the estimate visit, and the estimate will be better for it.
- What heats the house today, and what fuel? City gas, propane, electric strips or an existing heat pump. Find the nameplate on the furnace or air handler and note the date.
- Which utility sends the electric bill? FPL inside Live Oak, Wellborn and Houston; SVEC nearly everywhere else. It affects rebates and, for SVEC members, which thermostats fit the co-op’s program.
- Where does the ductwork run, and how old is it? Attic flex, under-floor belly duct, or original metal in a downtown bungalow. Age and location decide whether it stays.
- What has changed about the house since the current system went in? Windows, insulation, an addition, a closed-in porch. Each changes the load.
- Did the system survive a storm on generator power? After Idalia, a lot of equipment in the county ran on portable generators for two weeks. If yours did, surge protection goes on the list.
- Is the equipment anywhere near where water has been? River lots from Suwannee Springs to Branford, and low spots anywhere, decide whether the new air handler gets raised or relocated.
Where the homeowner’s part ends
Those six answers are everything you need to bring. The sizing, the equipment match, the refrigerant line decisions, the electrical and the permit are ours. In particular, resist two temptations: do not pick a tonnage from the old nameplate, since oversized single-stage systems are the reason so many ranches in this town feel sticky at 76; and do not buy a thermostat ahead of the install, since the right one depends on the equipment chosen.
How Cook’s installs a heat pump on a Suwannee County lot
The estimate costs nothing and arrives in writing. Cook’s installs Lennox and backs it as a dealer, with matched outdoor unit, coil and air handler selected together so the efficiency on the paperwork is what the house gets.
- Load calculation room by room on the house as it stands today.
- Duct testing for leakage and static pressure, with repairs or replacement included in the quote when needed, which on a manufactured home often means the belly duct.
- Equipment selection for this climate: capacity for a 94-degree afternoon, heating output that holds down to the mid 30s before strips engage, and two-stage or variable-speed where the budget allows, because this county’s long shoulder season is where modulating equipment earns its keep.
- Install day. Recovery of the old refrigerant, removal of the old equipment and any gas line capping or flue sealing on a furnace conversion, new pad set above grade, air handler on a stand with a float switch, line set brazed under nitrogen, deep vacuum, charge by weight and verified by subcooling, surge protector at the disconnect, heat-pump thermostat with outdoor lockout.
- Commissioning. Temperature split in both modes, static pressure, amp draws, a forced defrost, and a start-up sheet you keep.
Rebates: FPL customers can qualify for the utility’s A/C rebate on systems at SEER2 15.2 and above, paid through contractors enrolled in FPL’s program; ask where Cook’s enrollment stands. [[CONFIRM WITH JERRY]] SVEC has no published cash rebate on heat pumps. Equipment installed now earns no federal tax credit. New high-efficiency equipment can be carried on a monthly plan.
The first ninety days
A new heat pump settles in over its first season, and three things are worth watching.
The thermostat will show Aux heat on the coldest mornings; that is correct below the lockout temperature and wrong above it, and a glance at the outdoor temperature when the light comes on tells you which. The outdoor unit will steam during defrost cycles in winter and drip condensate in summer; both are normal. And the first electric bill after a propane or strip-heat conversion is the one most owners photograph.

Cook’s calls to confirm the first maintenance date, which for a system installed in summer means the following October, when the heat mode gets exercised under supervision before the weather does it unsupervised.
Installation questions from Suwannee County heat pump buyers
What does the warranty cover, and who registers it?
The manufacturer’s parts warranty on a new registered system typically runs ten years and covers the part that fails, not the labor or refrigerant to replace it unless a labor plan is added. Cook’s registers the system for you at install so the full term applies, and stands behind its own workmanship separately.
Can a split heat pump go on a manufactured home at Suwannee River Mobile Estates?
Yes. Most manufactured homes can take a split system whose air handler goes in the existing furnace closet, or a replacement package heat pump if that is how the home is set up. Either way the crossover and belly duct are inspected and often repaired as part of the job, because they decide how much of the new capacity reaches the rooms.
Can you install during a 94-degree week, or do I need to wait for fall?
We install year round. A summer changeout is usually done in a day, and the house is cooler by evening than it was that morning. If the old system is dead in a heat wave, the install gets scheduled as the emergency it is.
What should I move or clear before the crew arrives?
Clear access to the air handler and three feet around it, the area around the outdoor pad, pets secured, and the attic or crawlspace access uncovered. On a manufactured home, know which skirting panel comes off near the unit. That is the whole list.
Other services in Live Oak
- A/C ServicesRepair, tune-ups, replacement and duct work for every kind of Suwannee County house, including the manufactured ones.
- A/C RepairA house that cannot hold 76 on a 94-degree afternoon is broken, not normal. Diagnosis first, price before parts, same rate at midnight.
- A/C MaintenanceA spring and fall tune-up built for pine pollen, well-water drains and a cooling season that runs May through September.
- A/C InstallationReplacement systems sized for 94-degree afternoons, installed in a day, with the duct fixes the house actually needs.
- ThermostatsSmart and programmable thermostats wired for the equipment you actually have, set up for this county's seasons.
- GeothermalGround-loop heat pumps for one-acre lots and farm homesteads, where the dirt stays cooler than any July afternoon.
- Heating ServicesFurnaces, heat pumps, strip heat and propane, serviced across every age of house in the county.
- Heat PumpRepair, maintenance and replacement for the one machine that heats and cools a Suwannee County house.
- Heat Pump RepairThe week the heat pump switches modes for the first time since March is the week its problems show. Diagnosis, price, repair.
- Heat Pump MaintenanceSpring and fall visits for the two-season machine, with the age of the system deciding what gets checked hardest.
- Furnace RepairRepairs on gas-fired, propane and electric furnaces across the county, with a combustion check on every flame.
- Furnace MaintenanceA yearly check of gas-fired, propane and electric furnaces before the first December frost, with a combustion reading on every flame.
- Furnace InstallationNew gas, propane and electric furnaces for the county's older homes, sized to the house instead of the old nameplate.
- Air QualityDehumidifiers, filtration and purification sized for a county where the dew point rarely drops out of the 70s and the house stays shut for five months.
- Indoor Air QualityTesting, filtration, ventilation and purification for houses that stay shut from May to October.
- Duct CleaningDuct cleaning and the honest version of it: when the ducts need a vacuum and when they need a new run.
- CommercialRooftop units, split systems and walk-in support for the shops, clinics, churches and farm offices of Suwannee County.
Ready to retire the strips or the propane bill?
Free written estimate from Cook's. Monthly plans on new equipment.